Do Employees Know Your Expectations?

  “I know what is expected of me at work.”   This statement is the first of twelve covered in The 12 Elements of Great Managing, a book based on research from 10 million employee and manager interviews conducted by Gallup. The research showed that one of a manager’s most important roles is to help[…]

Resource Round-Up: Questions and Conversations

Journalists know the importance of the Five W’s (who, what, when, where, why…and don’t forget how). They understand that the difference between a good or bad question can make or break a story, and potentially their career. As leaders we also need to be intentional about the questions we ask and the conversations we have[…]