How My First Boss Saved Me From Failing

I was 23 years old, in my first professional job and I was failing big-time. My boss had recently handed me a list of five-hundred names and phone numbers and instructed me to cold call them. I picked up the phone and started dialing. I felt a palpable sense of fear and anxiety as I[…]

Good Leaders Promote Emotional Well-Being

Things don’t make you happy, but experiences and relationships do. Highly productive people understand this and apply it in their own lives to maintain spiritual and emotional well-being. Great leaders also leverage this truth to create a positive culture and get the most out of their people. If you survey the happiness literature, one theme[…]

7 Leadership Lessons from a CEO

I recently had an opportunity to hear Gail McGovern speak to a group of high-potential leaders at the American Red Cross headquarters in Washington, DC. She shared her personal history from her early career at AT&T where she started as a computer programmer and rose to Executive Vice President. There were a lot of lessons[…]

How to Use Stretch Assignments for Employee Development

Are you struggling to find the budget to pay for employee development? Or maybe you’ve found that there aren’t any upcoming seminars or outside learning experiences available for your team. Research shows that some of the best employee development tools exist within your own organization, and they’re free. These free employee development opportunities are found[…]

5 Essential Tips for Coaching Talent Through Storytelling

Research  shows that adults are particularly well-suited to learn through stories. The right story told at the right time can be much more powerful than just telling people how to do their job differently. Think of the best speeches or presentations you’ve heard. What do you remember most? Maybe you can recall a statistic or[…]

Building Bench Strength With A Commitment to People Planning

The people planning process is designed to assess your bench strength and link the development of individual skills and capability with the future direction of the business. Invest the time necessary to make this a meaningful and rewarding process for your people. With direction from you and input from each employee, people planning doesn’t need[…]

3 Ways to Get Deep About Development

We’ve talked about the importance of coaching talent and about creating development plans. It’s a lot easier to do both of those things if you actually know the people on your team. Here are ways to get beyond knowing their first name and where they like to eat lunch: Understand their interests. What are your[…]

4 Steps for Coaching Talent with Development Plans

Wondering how to coach your talent on the creation of their career development plans? Here are four steps to use when working with people on your team to create their individual development plans: Meet regularly with your employees one-on-one to clarify their immediate and long-term career goals and select a skill or behavior in need[…]

Leadership and EQ

In the past, it might have been true that leaders could succeed simply because they were smart. But that’s no longer all it takes. While technical skills remain important, our emotional intelligence (referred to as EQ or EI) is just as important as our IQ. In fact, research shows that a leader’s emotional intelligence has[…]

5 Steps to Business Impact

  I will be speaking at the 2011 ASTD International Conference in Orlando (May 22nd – 25th) on how to achieve business results from training. The following is a description of the presentation and learning outcomes for the event. Those of us who have been in and around the learning  industry a long time know that[…]