When Technology Meets Community

A co-op grocery chain in Seattle began dismantling their self-checkout kiosks this month. After considerable investment in the technology over the past few years, the PCC Community Market, made the decision to remove the automated stations.  Here is how the store describes the reasoning behind the decision: “A kiosk doesn’t create community or connections. So[…]

The Power of We versus Me

At the age of twenty, Art Unruh flew 50 missions into enemy territory in the European theater of World War II. The first six missions he served as a tail gunner on a B-17 Flying Fortress. Protecting the B-17 from all threats behind the plane was a dangerous assignment, but it wasn’t the most dangerous[…]

Use this Richard Feynman Technique to Increase Your Team’s Productivity

As World War II broke out, the physicist Richard Feynman was recruited to Los Alamos to assist in the development of the first atomic bomb. He was tasked with calculating the energy released by the nuclear explosion. Machines were brought in from IBM to assist in the task. Although state of art in their day,[…]

What Baseball Can Teach Us About Team Chemistry

In the movie, Miracle about the 1980 US men’s Olympic hockey team, there is a scene where head coach Herb Brooks is evaluating talent. At one point he turns to his assistant coach Craig Patrick and says: “I’m not looking for the best players, Craig. I’m looking for the right ones.” Brooks was searching for[…]

How Bucky the Bean Counter Created a World-Class Culture at Nike

From a very young age, Phil Knight, the co-founder of Nike, went by the nickname “Buck.” His father had always referred to him as such, and the name stuck. Even when he ran track for the University of Oregon his track coach, the legendary Bill Bowerman (and Nike’s other co-founder), called him Buck. As Nike[…]