Innovation, Risk & Failure at Pixar

In a recent interview, Ed Catmull, the cofounder of Pixar, shares his views on risk, failure and culture. The entire interview is worthwhile, but I found Ed’s perspective on these three issues to be especially insightful and applicable to all industries. Taking Risks The nature of innovation requires risk taking. This creates a fundamental tension[…]

Our Top 4 Posts on Trust In The Workplace

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:”Times New Roman”; mso-fareast-font-family:”Times New Roman”; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Photo courtesy: MarilynJane Trust – it can make or break an organization. It’s a topic that should be top of mind[…]

Drive for Results with Change Management

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:”Times New Roman”; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Photo courtesy: rykerstribe Before you can lead a change effort you must first identify the forces that are driving change and build the case[…]

3 Steps to Customer Service Recovery

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:”Times New Roman”; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Normal 0 false false false MicrosoftInternetExplorer4 Photo Courtesy: Lovelornpoets No one wants to let down a customer by delivering poor service or a faulty[…]

3 Phrases that Kill Trust in the Workplace

Normal 0 false false false MicrosoftInternetExplorer4 Photo Courtesy: mlinksva /* Style Definitions */ table.MsoNormalTable {mso-style-name:”Table Normal”; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:””; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:”Times New Roman”; mso-fareast-font-family:”Times New Roman”; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} A key ingredient for establishing trust in the workplace is being accountable for your actions .  Accountability involves[…]

Marissa Mayer Under the Spotlight: What Can Leaders Learn About Trust?

Marissa Mayer, CEO of Yahoo!, was hired to fix a broken organization. She came into the spotlight recently with her decision to remove the option to work from home. This caused a huge uproar – tweets, blog posts and articles spread like the flu within minutes after a copy of the memo was released. Never[…]

3 Videos to Inspire Your Resolutions

Even if you haven’t created a formal list of New Year’s Resolutions, it’s likely you’re thinking of things you’d like to do differently in 2013. Feeling successful, communicating effectively and creating meaningful relationships are at the core of our lives at work and at home. As such, there is always room for improvement in these[…]

Do Employees Know Your Expectations?

“I know what is expected of me at work.” This statement is the first of twelve covered in The 12 Elements of Great Managing, a book based on research from 10 million employee and manager interviews conducted by Gallup. The research showed that one of a manager’s most important roles is to help employees know[…]

Resource Round-Up: Questions and Conversations

Journalists know the importance of the Five W’s (who, what, when, where, why…and don’t forget how). They understand that the difference between a good or bad question can make or break a story, and potentially their career. As leaders we also need to be intentional about the questions we ask and the conversations we have[…]

Three Leadership Lessons from the Academic World

Look around any college campus and you will find students squeezed into a packed auditorium to hear a professor’s talk, passionately engaged in a classroom discussion or intently listening to a professor’s remarks and insights. Of course on that same campus, there are students sleeping through lectures, skipping class and debating the value of a[…]