How My First Boss Saved Me From Failing

I was 23 years old, in my first professional job and I was failing big-time. My boss had recently handed me a list of five-hundred names and phone numbers and instructed me to cold call them. I picked up the phone and started dialing. I felt a palpable sense of fear and anxiety as I[…]

What We Can Learn from Jeff Bezos about Decision Making

For the past few years Amazon CEO Jeff Bezos has shared his approach to decision making in his annual letter to shareholders. Given Amazon’s ability to innovate, and its meteoric rise to retail dominance, there is much we can learn from Bezos and his tips for better decision making. Type 1 vs. Type 2 Decisions Bezos[…]

Innovation, Risk & Failure at Pixar

In a recent interview, Ed Catmull, the cofounder of Pixar, shares his views on risk, failure and culture. The entire interview is worthwhile, but I found Ed’s perspective on these three issues to be especially insightful and applicable to all industries. Taking Risks The nature of innovation requires risk taking. This creates a fundamental tension[…]

Marissa Mayer Under the Spotlight: What Can Leaders Learn About Trust?

Marissa Mayer, CEO of Yahoo!, was hired to fix a broken organization. She came into the spotlight recently with her decision to remove the option to work from home. This caused a huge uproar – tweets, blog posts and articles spread like the flu within minutes after a copy of the memo was released. Never[…]

Slow Down to Speed Up

Your cell phone rings. Your laptop alerts you that you have a new email just as you login to participate in an online meeting, while eating a sandwich you purchased from the shop down the street about three hours ago. Does this sound like a typical day during your week? If so, you’re not alone.[…]

4 Ways to Drive Innovation

Innovation isn’t just about creating new products or developing a new design. Innovation also plays a key role in employee engagement, customer satisfaction and company success. Here are five things you can do to drive innovation in your organization. 1. Encourage Story Telling. Employees that are more engaged are also more innovative. So, how can[…]

Employee Engagement: More Than a 9 to 5 Job

Although it’s more than 30 years old, the movie 9 to 5 is still ranked the 20th highest-grossing comedy film of all time. It’s no surprise why: the storyline resonates with anyone who has ever been dissatisfied at work. Jane Fonda, Lily Tomlin and Dolly Parton inspire even the most disgruntled among us with their[…]

How Effective Leaders Deal with Information Overload

Information overload is not only a productivity killer; it can also lead to low morale, anxiety and mistakes.  The U.S. Military has identified “information overload” as the underlying cause of several major mistakes in the war in Afghanistan, and is taking steps to address the issue.  A recent article in the New York Times explains[…]

U.S. Army Embraces Wikis

In July, the U.S. Army broke with long-standing tradition and began encouraging all personnel to contribute to U.S. Army Field Manual.  The Army Field Manual, which contains detailed information and how-to’s, serves as a playbook for soldiers operating in the field.  The New York Times reports: The goal, say the officers behind the effort, is to tap more[…]