If You Want to Succeed, First Define Success

In 1934, an English teacher in South Bend, IN was discouraged by parents who complained when their son or daughter received a “C.”  It seems “C” was perfectly fine for their neighbor’s children, because it was average and the neighbor’s children were, of course, average. However, for their own children, a “C” was disappointing, and the parents[…]

5 Steps to Business Impact

  I will be speaking at the 2011 ASTD International Conference in Orlando (May 22nd – 25th) on how to achieve business results from training. The following is a description of the presentation and learning outcomes for the event. Those of us who have been in and around the learning  industry a long time know that[…]

The 8 Most Important Qualities of Leadership at Google

For most of Google’s history, and especially in the early years, it took a laissez-faire policy toward leadership. The company hired smart engineers, promoted the most brilliant into leadership positions and then pretty much left them alone. The assumption was that they were smart and would figure it out or ask questions if they needed help.[…]

When Brainstorming, Start with the Bad Ideas

 At one time or another we’ve all been invited to attend a brainstorming session, where the leader stands up in front of a whiteboard, pen in hand, and says something like, “Innovation is critical. We need to come up with some good ideas to stay innovative.  So who wants to start?” As any survivor of one[…]

Move Over LMS, Here Comes the Learning Portal

The Learning Management System (LMS) was originally designed for “managing” learning across the enterprise. That is, the true customer or end-user for the LMS is the training department, often charged with keeping track of who has taken what course. To use the analogy of a university, the LMS is the administration office. You remember, the[…]