When Technology Meets Community

A co-op grocery chain in Seattle began dismantling their self-checkout kiosks this month. After considerable investment in the technology over the past few years, the PCC Community Market, made the decision to remove the automated stations.  Here is how the store describes the reasoning behind the decision: “A kiosk doesn’t create community or connections. So[…]

What the Amish can Teach Us about Technology

I had always understood the Amish to be a community that chose to live permanently in the technological past. That is, at a certain point in time, the community said “no more” to new technology.  From that point forward new technology was rejected out of hand. However, the Amish relationship to technology is more complicated.[…]

Slow Down to Speed Up

Your cell phone rings. Your laptop alerts you that you have a new email just as you login to participate in an online meeting, while eating a sandwich you purchased from the shop down the street about three hours ago. Does this sound like a typical day during your week? If so, you’re not alone.[…]

The 8 Most Important Qualities of Leadership at Google

For most of Google’s history, and especially in the early years, it took a laissez-faire policy toward leadership. The company hired smart engineers, promoted the most brilliant into leadership positions and then pretty much left them alone. The assumption was that they were smart and would figure it out or ask questions if they needed help.[…]

How Technology is Impacting Leadership

The wonders of technology are all around us.  Smart phones, ipads, kindles, email, apps, GPS, blogs and twitter to name just a few examples.  But step back for a moment and consider the impact of this technology on leadership. There is a famous essay in the the Atlantic titled “Is Google Making Us Stupid“.  The author, Nicholas[…]