Tagdecision making

When Technology Meets Community

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A co-op grocery chain in Seattle began dismantling their self-checkout kiosks this month. After considerable investment in the technology over the past few years, the PCC Community Market, made the decision to remove the automated stations.  Here is how the store describes the reasoning behind the decision: “A kiosk doesn’t create community or connections. So we wanted to take those out so that when someone comes into our stores, they have a human connection with someone and an interaction...

In Search of the Good Life

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“Happiness is what you get right before you want more happiness.” – Don Draper, Mad Men As humans, we are not very good at predicting how future events will impact our life. We tend to overestimate the degree to which misfortune (divorce, loss of a job, death of a loved one) will set us back. However, when you talk with someone who has lived through such experiences, you’ll find they came through the ordeal intact. Humans have a tremendous capacity for adaptation. It’s a survival mechanism...

Jeff Bezos and the Role of Intuition in Decision Making

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When it comes to decision making, Jeff Bezos is quite comfortable relying on his intuition. This may come as a surprise given Amazon’s reputation for data analytics. Bezos has said in the past, “Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.” Judging from this quote alone one might imagine that employees at Amazon are like scientist in the lab, carefully tracking results from experiments and analyzing the date to make each decision...

What Baseball Can Teach Us About Team Chemistry

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In the movie, Miracle about the 1980 US men’s Olympic hockey team, there is a scene where head coach Herb Brooks is evaluating talent. At one point he turns to his assistant coach Craig Patrick and says: “I’m not looking for the best players, Craig. I’m looking for the right ones.” Brooks was searching for that elusive element: Team Chemistry. What is Team Chemistry exactly? It is something that has vexed coaches, players and fans for ages. It appears that successful teams have Team Chemistry...

What the Amish can Teach Us about Technology

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I had always understood the Amish to be a community that chose to live permanently in the technological past. That is, at a certain point in time, the community said “no more” to new technology.  From that point forward new technology was rejected out of hand. However, the Amish relationship to technology is more complicated. The author Kevin Kelly has written about this.  The Amish are constantly evolving with respect to technology. Thus, the Amish don’t use cars or bicycles for...

10 Lessons from Benjamin Franklin on Wisdom

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The investor Mohnish Pabrai was having lunch with Warren Buffett, and he asked him, “if you could have lunch with anyone, living or dead, who would it be?” Buffett replied with a smile, “I’d love to have lunch with Sophia Loren.” But then he got serious and he said, “scratch that answer. I’d really like to have lunch with Isaac Newton.” Mohnish probed Buffett further and asked him “why Isaac Newton?” Buffett replied, “Isaac newton is probably the smartest guy who ever walked this earth. It...

10 Lessons from the Berkshire Hathaway Annual Meeting

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 1. “All you had to do was figure that America was going to do well overtime.” – Buffett Buffett kicked off the meeting by providing the audience with “a perspective on how you might think about investing.” The entire audience leaned in. Isn’t this why we all traveled to Omaha? On March 11, 1942, young Warren Buffett made his first stock purchase. He was eleven years old. Warren held up a copy of the front page of the New York Times that day.  It was filled with bad news...

5 Tips for Better Decision Making from a Professional Poker Player

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Every decision we make is a bet. A bet is essentially an investment in a future outcome that is uncertain. That investment could be money, time, attention or some other resource. When we think of decisions as bets, we are more likely to think probabilistically, adopt an open-mind, consider diverse options and learn from our mistakes. If every decision is a bet, then we can learn to become better decision makers by studying the ultimate betting game: poker. People often compare life to chess...

Ulysses S. Grant: 12 Leadership Lessons

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1. Find a Profession Where Your Passion Meets Your Purpose. The same man who decisively and strategically lead over a million soldiers through a brutal Civil War, was unable to manage his brother’s leather goods store in Galena, IL in civilian life. Context matters. Grant was not just twice as successful or three times as successful as a military leader compared to a business leader, he was a thousand times more successful. Finding the profession most suitable to your talents and most...

If Business is War, Jeff Bezos is a lot like Ulysses S. Grant

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In 1861, Ulysses S. Grant was managing his brother’s leather goods store in Galena, IL, having retired from the military seven years prior. When the Civil War broke out later that year, he reenlisted and quickly rose through the ranks. The officers Grant replaced on his meteoric rise to Commanding General of the Union Army shared a common trait: they were indecisive. While others fretted and stalled, Grant would study the situation, make the best possible decision and move on. In an...

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