Often when working with clients to design and deliver leadership training, I’m told to create an experience where participants have fun, are fully engaged in the program and learn new skills. Recently, I partnered with a client, a major U.S.-based insurance company, that decided to raise the bar and set the expectation that learners would also apply what they learned back on their job in a way that impacts business results. To achieve this goal we applied the 5As Framework to the design and...
Applying the 5As Framework
A