CategoryDecision Making

When Technology Meets Community

W

A co-op grocery chain in Seattle began dismantling their self-checkout kiosks this month. After considerable investment in the technology over the past few years, the PCC Community Market, made the decision to remove the automated stations.  Here is how the store describes the reasoning behind the decision: “A kiosk doesn’t create community or connections. So we wanted to take those out so that when someone comes into our stores, they have a human connection with someone and an interaction...

In Search of the Good Life

I

“Happiness is what you get right before you want more happiness.” – Don Draper, Mad Men As humans, we are not very good at predicting how future events will impact our life. We tend to overestimate the degree to which misfortune (divorce, loss of a job, death of a loved one) will set us back. However, when you talk with someone who has lived through such experiences, you’ll find they came through the ordeal intact. Humans have a tremendous capacity for adaptation. It’s a survival mechanism...

Jeff Bezos and the Role of Intuition in Decision Making

J

When it comes to decision making, Jeff Bezos is quite comfortable relying on his intuition. This may come as a surprise given Amazon’s reputation for data analytics. Bezos has said in the past, “Our success at Amazon is a function of how many experiments we do per year, per month, per week, per day.” Judging from this quote alone one might imagine that employees at Amazon are like scientist in the lab, carefully tracking results from experiments and analyzing the date to make each decision...

What Baseball Can Teach Us About Team Chemistry

W

In the movie, Miracle about the 1980 US men’s Olympic hockey team, there is a scene where head coach Herb Brooks is evaluating talent. At one point he turns to his assistant coach Craig Patrick and says: “I’m not looking for the best players, Craig. I’m looking for the right ones.” Brooks was searching for that elusive element: Team Chemistry. What is Team Chemistry exactly? It is something that has vexed coaches, players and fans for ages. It appears that successful teams have Team Chemistry...

50 Days of Silence: Lessons from Adventurer Erling Kagge

5

In the early 1990s, Erling Kagge completed the first unsupported solo expedition to the South Pole. He covered 815 miles in 50 days. During that time he had no radio contact and no support from the outside world. He was completely alone. What hit him the hardest was the silence. At first his mind was racing with thoughts and worries. He found the silence disturbing. “Everything seemed completely flat and white, kilometre after kilometre all the way to the horizon…Eventually, in...

If You Want to Succeed, First Define Success

I

In 1934, an English teacher in South Bend, IN was discouraged by parents who complained when their son or daughter received a “C.”  It seems “C” was perfectly fine for their neighbor’s children, because it was average and the neighbor’s children were, of course, average. However, for their own children, a “C” was disappointing, and the parents would try to make the teacher and student feel like they had failed. The teacher didn’t feel this was right. He could see that...

What the Amish can Teach Us about Technology

W

I had always understood the Amish to be a community that chose to live permanently in the technological past. That is, at a certain point in time, the community said “no more” to new technology.  From that point forward new technology was rejected out of hand. However, the Amish relationship to technology is more complicated. The author Kevin Kelly has written about this.  The Amish are constantly evolving with respect to technology. Thus, the Amish don’t use cars or bicycles for...

Leadership & Solitude: Scheduling Time to Think

L

On August 11, 1984, the USA Men’s Olympic Volleyball Team faced off against Brazil for a gold medal at the Los Angeles Olympics. The coach of the U.S. Team, Doug Beal, arrived at the arena hours before the match. Joining him was his assistant coach and best friend, Bill Neville. The players would arrive later, closer to game time. They walked into a mostly empty arena. In a few hours it would be a madhouse, but at the moment it was quiet. The two men sat in the empty stands. They reflected on...

10 Lessons from Benjamin Franklin on Wisdom

1

The investor Mohnish Pabrai was having lunch with Warren Buffett, and he asked him, “if you could have lunch with anyone, living or dead, who would it be?” Buffett replied with a smile, “I’d love to have lunch with Sophia Loren.” But then he got serious and he said, “scratch that answer. I’d really like to have lunch with Isaac Newton.” Mohnish probed Buffett further and asked him “why Isaac Newton?” Buffett replied, “Isaac newton is probably the smartest guy who ever walked this earth. It...

Richard III, Prince Harry, Nassim Taleb, Warren Buffett and Skin-in-the-Game

R

Battle of Bosworth, as depicted by Philip James de Loutherbourg (1740–1812) On August 22, 1485, King Richard III led his troops into the Battle of Bosworth Field in Leicestershire, England. Things didn’t go well for Richard III that day. In the heat of battle, he found himself unhorsed and in desperate need of help. Shakespeare immortalized the moment with the famous line; “A horse, a horse, my kingdom for a horse!” A horse was not forthcoming and Richard III was eventually slain on the...

Recent Posts

Archives

Categories