TagCulture

If Business is War, Jeff Bezos is a lot like Ulysses S. Grant

By Sean P. Murray
February 2, 2018
3 Min read
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In 1861, Ulysses S. Grant was managing his brother’s leather goods store in Galena, IL, having retired from the military seven years prior. When the Civil War broke out later that year, he reenlisted and quickly rose through the ranks. The officers Grant replaced on his meteoric rise to Commanding General of the Union Army shared a common trait: they were indecisive. While others fretted and stalled, Grant would study the situation, make the best possible decision and move on. In an...

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The 8 Best CEOs from the Past 50 Years

By Sean P. Murray
January 22, 2018
5 Min read
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In the 2012 Berkshire Hathaway Letter to Shareholders, Warren Buffett recommended the book The Outsiders, by William Thorndike, calling it “an outstanding book about CEOs who excelled at capital allocation.” It tells the story of eight unconventional CEOs who managed to outperform the S&P 500 by over twenty times. How did they do it? It wasn’t through charismatic leadership – they were not cheerleaders or marketers. In fact, they rarely landed on the front page of a...

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Management vs. Leadership

By Sean P. Murray
October 6, 2017
4 Min read
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I’m often asked, “what is the difference between management and leadership?”  The best answer I’ve ever heard, and the one I usually give is: Management is about doing things right.  Leadership is about doing the right thing. Like any great aphorism, it is short and memorable.  It does a decent job communicating the big concept, but it can be a little dissatisfying.  The natural follow up question is always, “yes, but how does it really work in practice?”...

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The Ancient Wisdom of Teams

By Sean P. Murray
September 5, 2017
5 Min read
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For a team to be successful, team members must put the interests of the team above their own. It’s necessary for team members, at times, to sacrifice their ego, play a supporting role, and in some deep sense, care more for the success of the team than for individual achievement and glory. These are timeless truths with roots extending far back to the very dawn of human culture. Cooperation has been reinforced, generation after generation, through the evolution of human culture. Agriculture...

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It’s Not Who’s On Your Team, It’s How You Work Together

By Sean P. Murray
June 27, 2017
4 Min read
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If your boss came up to you today and asked you to form a team for a high-profile strategic project, what would be your first task? If you’re like most people, your thoughts would immediately turn toward whom to select to join your team. After all, we’ve been conditioned to believe that the most important factor for any team is the quality of the players. If you want a super team, fill it with superstars. Just look at the Golden State Warriors. Now suppose your boss gave you a further...

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How My First Boss Saved Me From Failing

By Sean P. Murray
June 12, 2017
4 Min read
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I was 23 years old, in my first professional job and I was failing big-time. My boss had recently handed me a list of five-hundred names and phone numbers and instructed me to cold call them. I picked up the phone and started dialing. I felt a palpable sense of fear and anxiety as I reached for the phone to make each call. I experienced a wave of rejection the likes of which I had never before seen. I was demoralized. My boss could see I was floundering and ready to quit. After a few days, he...

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What We Can Learn from Jeff Bezos about Decision Making

By Sean P. Murray
June 5, 2017
5 Min read
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For the past few years Amazon CEO Jeff Bezos has shared his approach to decision making in his annual letter to shareholders. Given Amazon’s ability to innovate, and its meteoric rise to retail dominance, there is much we can learn from Bezos and his tips for better decision making. Type 1 vs. Type 2 Decisions Bezos categorizes all decisions into two types. Type 1 decisions are big, strategic and consequential. These decisions must be made very carefully and methodically. They are irreversible...

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Innovation, Risk & Failure at Pixar

By Sean P. Murray
January 30, 2017
5 Min read
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In a recent interview, Ed Catmull, the cofounder of Pixar, shares his views on risk, failure and culture. The entire interview is worthwhile, but I found Ed’s perspective on these three issues to be especially insightful and applicable to all industries. Taking Risks The nature of innovation requires risk taking. This creates a fundamental tension for leaders who are simultaneously tasked with providing clear, stable leadership and managing a process that creates something new and of...

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Slow Down to Speed Up

By Sean P. Murray
June 13, 2012
2 Min read
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Your cell phone rings. Your laptop alerts you that you have a new email just as you login to participate in an online meeting, while eating a sandwich you purchased from the shop down the street about three hours ago. Does this sound like a typical day during your week? If so, you’re not alone. According to Tony Schwartz, 25 to 50% of people report that they feel burned out at work. Read this post, The Magic of Doing One Thing, to learn more about the consequences of splitting your attention...

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How Effective Leaders Deal with Information Overload

By Sean P. Murray
February 22, 2011
4 Min read
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Information overload is not only a productivity killer; it can also lead to low morale, anxiety and mistakes.  The U.S. Military has identified “information overload” as the underlying cause of several major mistakes in the war in Afghanistan, and is taking steps to address the issue.  A recent article in the New York Times explains that modern warfare generates unprecedented amounts of data to help soldiers make better decisions, but: Research shows that the kind of intense multitasking...

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